TruePatho – Privacy Policy

TruePatho ("we", "our", "us") provides a digital platform for pathology laboratories to manage patients, generate test reports, and streamline internal workflows. This Privacy Policy explains how we collect, use, store, and protect your personal and medical information. By using the TruePatho application, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information when you use TruePatho:

1.1 Patient Information

• Name
• Age / Gender
• Contact number (optional)
• Address (optional)
• Unique ID (Lab ID, sample ID)

1.2 Medical & Report Data

• Test details
• Sample details
• Test results
• Doctor's name & comments
• Generated medical reports (PDF/HTML)

1.3 Usage Information

• Device information
• App interactions
• Error logs (for debugging)

1.4 Technician / Lab Staff Information

• Name
• Contact details
• User login details (if applicable)

2. How We Use the Information

We use the collected data to:

• Generate pathology test reports
• Store patient test records
• Manage internal lab workflows
• Improve app performance
• Provide customer support

We do NOT sell, rent, or share your data with any third party for marketing.

3. Data Storage & Security

All data is stored securely on your server or your selected storage. We follow industry-standard security measures to protect data. Only authorized users from your lab can access your data. We do not access your medical data unless required for support and only with your permission.

4. Data Sharing

We do not share personal or medical data with advertisers, external companies, or data brokers. Data may be shared only in the following cases:

4.1 Legal Compliance

If required by law, court order, or government authority.

4.2 User Consent

If you explicitly request or approve sharing data (for example, sending a report to a patient).

5. Permissions Used

The TruePatho app may request the following permissions:

• Storage permission – to save/export reports
• Camera (optional) – if your lab takes sample photos
• Internet – for syncing or cloud backup

We never use permissions for anything unrelated to report generation or lab workflow.

6. Sensitive Medical Data

Medical data such as lab test results, patient information, and doctor remarks are processed strictly for healthcare purposes. We follow Google Play's Sensitive Health Data Policies.

7. Data Retention

We retain data only for as long as required by your lab's policy, legal/medical guidelines, or reporting and reprinting requirements. You may delete patient data anytime through the app or admin panel.

8. Children's Privacy

TruePatho does not target or market to children. However, labs may enter children's data as part of legitimate medical testing.

9. Your Rights

You can request:

• Access to your stored data
• Correction of incorrect data
• Deletion of your data
• Explanation of how your data is used

Contact us using the details below to exercise these rights.

10. Third-Party Services

TruePatho does not use third-party analytics for patient medical data. If optional cloud or SMS/email services are used, they follow their own privacy policies.

11. Changes to This Policy

We may update the Privacy Policy occasionally. You will be notified inside the app or via email.

12. Contact Us

If you have questions or concerns about this Privacy Policy, contact:

• Email: minoractivity@gmail.com